METCO: A customer oriented company that is solutions oriented and has cross industry reach

Middle East Telecommunications Company (Metco) was established in 1978 in Kuwait where we are rated as one of the fastest growing companies in our sector. In 1998 Metco opened an operational centre in the Sultanate of Oman which is also rated as one of Oman’s leading companies (2005). In 1999 Metco started operations in UAE with a regional head office in the Jabel Ali Free Trade Zone and a business support office in Dubai Internet City.

Metco’s successful projects span industries and sectors including governmental (local, national and federal agencies), banking and financial markets, telecommunications and IT sectors, utility companies, travel and hospitality industries, healthcare and education.

Throughout our successful expansion, Metco has maintained our core philosophy and culture which is one of teamwork, of family, of goal oriented single mindedness and of learning from each project to build experience curve effects and thus motivate and inspire our whole organisation. This expansion has brought growth in more than just staff and revenue: Metco draws from lessons learned and experience across all industry sectors to provide bespoke, innovative and often wide-reaching solutions to deliver our customer’s business goals.

Metco earnestly believes that the key to delivering our customers requirements is in truly understanding identified problems and issues in detail, from the user or customer’s perspective. To that end, Metco willingly devotes energy at the start of a project to meeting with different groups of people and users in a customer’s organisation, gathering information and evaluating the challenges and opportunities in their wider context before starting work on a solution. Metco are not afraid to be pioneer if this is to the betterment of our customers. Metco are willing to step out and recommend process solutions in conjunction with cutting edge technology to fully solve a problem and achieve 100% satisfaction for all parties.

We allocate time and resources and training opportunities internally to ensure that our staff are always up to date with technology advances, approaches and equipment. We spend time understanding proven and developing technology so that we can offer the very best fit to a customer’s needs and not only install and commission the equipment and tools but also offer complete training and instruction. Adequate training and support after installation are key to adopting new technology and can make the difference in how efficiently a particular element or team perform.

At Metco we pride ourselves in being both forward thinking and visionary with regard to next generation revenue opportunities and being dependable, trustworthy and experienced with a proven track record of delivering reliable and robust systems and network solutions.